General Policy:
All salon appointments require a $25 non-refundable deposit. Clients are encouraged to arrive on time. No-shows or late cancellations will result in forfeiture of the deposit.
Returns & Refunds Policy:
Due to the nature of our products, all sales are final. However, if an item arrives damaged or incorrect, please contact us within 48 hours for resolution.
Shipping policy:
Orders are processed within 2-3 business days. Standard delivery within the U.S. takes 3–7 business days. Free shipping on all wig orders. Tracking information will be provided via email once shipped.
Terms & conditions/Privacy policy:
By accessing this website, you agree to our terms of service, policies, and product usage guidelines. Klassic Beauty is not responsible for any allergic reactions or misuse of products. Please review all ingredients and instructions before use.
Frequently asked questions
Q: Are your wigs glueless and beginner-friendly?
A: Yes! All our wigs, including braided units, are designed to be glueless, beginner-friendly, and ready-to-wear. Perfect for busy women on the move.
Q: What type of hair do you use for your wigs?
A: We only use 100% human hair for our luxury units. Most braided wigs are made with virgin human hair in natural textures like Yaki, Afro Kinky, and Boho Curl.
Q: How long does shipping take?
A: Orders ship within 2-3 business days. Standard U.S. shipping takes 3–7 business days. You’ll receive tracking once your order ships.
Q: Do you accept returns or exchanges?
A: Due to hygiene and the handmade nature of our products, all sales are final. However, if an item is damaged or incorrect, contact us within 48 hours and we’ll make it right.
Q: Do you offer Buy Now, Pay Later?
A: Yes! You can use Klarna, Shop Pay Installments, or Afterpay at checkout to split your payments into interest-free installments.
Q: How do I book a salon appointment?
A: Click the "Book A Session" on them menu, or visit the “Book Now” page on our website to choose your service and secure your slot with a 20% non-refundable deposit.
Q: Can I buy the same hair products used in the salon?
A: Absolutely. All our salon-quality products are available online and in-store under the KBS Hair Care line.
Q: Where is your store located?
A: We’re located at Thunder Dove Drive, Mansfield, TX 76063. Visit us for in-store shopping, salon services, or wig pick-up!
Q: Do you offer local pickup?
A: Yes – local pickup is available at checkout for customers near Mansfield, TX.
Q: How do I care for my KBS wig?
A: Each wig comes with care instructions. You can also shop our full KBS Hair Care line, including mousse, glue remover, and edge control to keep your unit flawless.